國保女性被保險人政策認知與政策順服之研究

A Study on the Policy Cognition and Compliance in National Pension Insurance from the Female Insurants

本研究旨在探討國民年金保險女性被保險人基本人口特質、政策認知是否會對政策順服產生影響，並檢驗政策認知與政策順服的相關性以及三者的影響關係。研究方法以國民年金保險女性被保險人進行實證調查研究，採用滾雪球抽樣法，共計 176 人進行問卷調查，計回收有效問卷 167 份，並使用描述性統計、單因子變異數分析、皮爾森積差相關與階層式迴歸分析等研究方法，進行相關統計檢定。本研究結果發現，政策認知與政策順服呈正相關，政策認知程度愈高者，其政策順服度愈高，且政策認知對政策順服最具影響力。針對此研究結果顯示，建議日後推動國民年金保險相關政策或措施時，應重視女性被保險人對國民年金保險政策認知的建構，以確保國民年金保險制度永續發展。

Taiwan has implemented the National Pension insurance (NPI） since October1.2008. Policy cognition is an important factor of the policy implementation. The goal of the study is to discuss the relationship between policy cognition and policy compliance from the NPI female insurants .This study adopted snowball sampling method and used paper questionnaires to sample 176 and 167 valid questionnaires were collected. Other analysis methods are Descriptive Statistics, One Way ANOVA, Pearson Correlation Coefficient and Hierarchical Regression Analysis method to analysis .The result is policy cognition and policy compliance shows a positive correlation, the higher the level of policy cognition is, the higher level of policy compliance. Following detailed discussion on major findings, this paper also provided several suggestions for future adjustments for NPI system from the female insurant view.