| 英文摘要 |
Library website is an important and convenient channel to provide users accessing abundant knowledge. Not only the modern libraries must maintain their basic functions of traditional services and book reservation, but also they should further master the developing trend of Web 2.0 to continuously improve service quality and website functions as well as to establish multi-functional websites that match the users’ needs of information search. This study reviews literatures to build four evaluative constructs of library website including website content, website structure & navigation, website design, and website service & promotion. Meanwhile, this study also analyzes applications and services of Web 2.0 and Library 2.0. This study integrates website evaluative indicators with service items of Library 2.0 to design a questionnaire for differential analysis between perceived degree and attention degree of website functions and services of Library 2.0. In addition, the readers and users of National Central Library are participants to response the web or paper questionnaire. The results show users’ attention degree of website functions and services of Library 2.0 is higher the perceived degree. The meaning of the finding points out the modern users expect for providing quality of functions and services of Library 2.0. In the functions of website, the users pay much attention to the content quality and resource searching function of National Central Library website. In the services of Library 2.0, the users who have the concepts of Web 2.0 attach importance to the service of providing blogs that is a communicative channel between library and users to make academic communications. The results can be used as a reference basis for the National Central Library to adjust and enforce the website functions, and also as a reference for the website decision maker to establish related service strategies. |
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