政府補助對中醫醫療院所接受中醫醫療資訊系統使用意願之研究

A Study of User Acceptance of Chinese Medicine Information System Regarding Government Subsidy

本研究之目的乃探究政府提供醫療院所經費補助及政府施行制度時，對中醫醫療資訊系統上的使用態度是否隨之而改變。故將科技接受模型進行修正，以瞭解政府補助政策對中醫醫療院所接受中醫醫療資訊系統之影響，並對全省中醫醫療院所進行問卷郵寄，經催詢後將有效問卷透過線性結構方程式進行分析。研究結果發現，使用者會因為政府所制定的診療補助計畫及相關政策，知覺中醫醫療資訊系統容易使用且有用，直接影響使用者對中醫醫療資訊系統之使用態度；而政府所提供給中醫醫療資訊的補助及相關研究補助，也令使用者知覺中醫醫療資訊系統容易使用，間接影響其使用態度。但現今「知覺與資訊有關之政府補助」之提供尚不充足，或針對使用者易用之補助方向不足，以致於本研究結果出現影響知覺易用性不顯著。若未來政府所提供之補助能夠更充足及補助方向之修正，可能就會對知覺易用性有較高之影響。整體而言，政府提供有關診療及資訊之補助，皆會影響中醫醫療院所對中醫醫療資訊系統之使用態度，進而影響使用者之使用意願。因此，本研究可供政府主管機關或醫療院所未來推動中醫醫療訊系統之參考。

The purpose of this research is to observe the effect of government subsidy and implementation on the user attitude of people by using Chinese Medicine Information System. The Technology Acceptance Model was modified in order to understand the impact of government policy on user acceptance by using Chinese Medicine Information System. A questionnaire was created and sent out to all Chinese Medical Institutions in Taiwan. All collected valid data was analyzed through Linear Structure Equation Analysis. Results in the analysis showed that the government policy has a significant positive influence on user attitude. Moreover, government subsidy helps the developers of the system to continue improving it, so it will be more user-friendly. Thus, indirectly affecting the user-attitude. The current government’s subsidy is insufficient to have significant effect on user attitude. There might be positive user response if the government modifies its policies and provide more subsidies, so as to make the system easier to use. To sum up, the government’s provision of information and medical subsidy has a significant impact on user attitude in using Chinese Medical Information System, and it further affects the users’ acceptance of using the system. The study may be helpful in advocating the Chinese Medicine Information System to the government.