探討區域醫院候診病人對數位學習之認知及衛生教育需求

Exploring Perspectives About e-Learning and Health Education in a Regional Hospital

背景：衛生主管機關近年在推動醫療院所衛生教育與醫師衛教門診計畫中，發現病人衛生教育是治療成功的重要因素。目的：了解病患及家屬對於過去接受衛生教育之經驗及需求，並探討病患對數位學習之認知及使用意願。方法：以「面訪問卷」取得資料，研究期間兩個月共411筆回收樣本，研究對象為某區域教學醫院之等候看診病患及家屬；研究設計包含推廣數位化學習之概念、介紹醫療保健數位化教材、線上示範教學；最後再經面訪員施以問卷調查。結果：發現民眾年齡及教育程度顯著影響其衛教需求，並對於數位學習機制普遍認為滿意、有效且會繼續使用。結論：不同屬性民眾其衛教需求亦不同，並建議推廣數位學習之衛生教育方式以達到預防保健的目標。

Background: Health education is an important factor in disease management. Purpose: This study aimed to understand the health education needs of outpatients and to further explore the effectiveness of an e-learning model. Methods: This study used “questionnaire” data as we sampled 411 people during a two month period. Research subjects included outpatients and family members in awaiting area. We supplied health education with an e-learning approach consisting of concept introduction and practical application. Finally, a professional interviewer surveyed some outpatients. Results: We found that patient age and education significantly influenced their health education needs, and most patients had positive feelings about e-learning. Conclusion: There are different needs among diverse patients, and this study suggests that an e-learning model is an excellent approach toward archiving the goal of health promotion and disease prevention.