護理人員留任意願文獻探討

The Investigation of the Articles about Nurses' Intent to Stay

現今「護士短缺」情形普遍存在於國內外各級醫院中，護理管理者面對此現象時應採正向思考，如何讓優秀護理人員繼續留任於護理工作中。本文目的在於探討影響護理人員留任意願因素及國外面對護士短缺所採行的因應策略。文獻中指出影響留任因素分為個人屬性、工作及組織因素；所採取因應策略如：增加授權、開放性溝通、增加在職教育等。期許本篇文獻探討可作為護理管理者未來發展留任策略之參考，進而謀求護理人力之穩定性，以提升組織效能與護理品質，降低醫院經營成本以創造更高利潤。We reviewed the articles about the issues of nurses' intention to stay. The shortage of nurses staff is one of the most common problems in every hospital all over the world. To deal with this problem, nursing administrators should consider how to keep excellent nurses to work on. The purpose of this article was to discuss the factors, including personal attributes, working and organizational features, that influenced nurses' intention to stay on. There were some strategies that can increase nurses' intention to stay on, such as increasing empowerment, innovative communication, on job training and so on. Nursing administrators should pay attention to developing strategies to stabilize nursing workforces as to improve efficiency, effectiveness, productiveness, quality of health care services, and decrease the cost of hospitals.