學校組織公平對教師組織公民行為影響之研究——以信任及承諾為中介變項

The Impacts of Organizational Justice on Teachers' Organizational Citizenship Behaviors: Trust and Commitment as Mediators

為了提升學校組織效能，教師組織公民行為已成為重要的衡量指標，而影響其組織公民行為的眾多因素中，又以組織公平最為重要。本研究主要是探討學校組織公平、信任、承諾與教師組織公民行為等變項之關係，並就學校組織公平對教師組織公民行為的影響歷程中，分析信任與承諾的中介效果。其次，本研究以265位國小教師為研究對象，並採用問卷調查進行資料蒐集，後以Lisrel 8.51統計軟體進行統計分析。研究結果發現，學校組織公平、信任與承諾等變項，是影響教師組織公民行為表現的重要變項；而信任與承諾二者，更是學校組織公平對教師組織公民行為影響歷程中的中介變項。最後，針對研究結果，提出研究結論以及未來研究建議與限制。

In order to improve the school organizational performance, the teachers’ organizational citizenship behavior (TOCB) has been one of the most measurement indicator. In influencing these factors of TOCB, the organizational justice was one of the most important factors. This study mainly explored the relationships among organizational justice, trust, commitment and TOCB, and verified the mediating effect through two variables of trust and commitment. A survey by questionnaires was used with these samples of 265 teachers from elementary school, and data was analyzed using the Lisrel 8.51 for a statistical test. The results reveal that the significant factors in influencing on TOCB are organizational justice, trust, commitment, and the main mediating variables of the impacts of organizational justice on TOCB were trust and commitment. Finally, according to the findings, it draw upon some suggestions and limitations for future research.