The Relationship between Site Characteristics, Relationship Quality, and Word of Mouth

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篇名	The Relationship between Site Characteristics, Relationship Quality, and Word of Mouth
作者	Chung, Ki-han (Chung, Ki-han)、Shin, Jae-ik (Shin, Jae-ik)
起訖頁	137-160
關鍵詞	Site characteristics、Relationship quality、Word of mouth、Online retailing
刊名	International Journal of Business and Information
期數	200912 (4:2期)
出版單位	International Business Academics Consortium
該期刊-上一篇	A Model for Analyzing Online Communities
該期刊-下一篇	Organizational Commitment: The Study of Organizational Justice and Leader Member Exchange (LMX) Among Auditors in Malaysia