利害關係人分析法及企業流程兩者有共同的目的及交集點,利害關係人之關係互動是成功改善企業流程的關鍵,而利害關係人分析法主要是運用於個體與個體或是個體與群體之間的關係分析,以找出兩者之間相互的關連性及依賴性。進一步可以利用這一層的關連性得到一個新的社會網絡關係,因此藉社會網絡分析以人際關係網絡為出發點,可運用在企業流程建置或改善上。The stakeholder analysis and enterprise process have common target. The key point of improve the enterprise successful is the interaction of stakeholder. The stakeholder analysis is to assess the relationship between the individual versus group and individual versus individual. And find out the dependence and the relation above all. Furthermore gain a new social network by the relation. Therefore we could analysis the relationship net at first in the social network analysis to improve or set up the enterprise process. |