大專校院輔導教師工作現況與專業知能需求之研究

AStudy on College Counselors' Work Status and Needs for Professional Competences

本研究旨在探討大專校院輔導教師之工作現況與專業知能需求。採深度訪談與問卷調查法，共計10 位大專校院輔導教師參與深度訪談，77 位大專校院輔導教師參與問卷調查。研究結果如下：（一）受訪者認為大專校院輔導教師須具備心理師、教師、諮詢者、溝通協調者、倡導者，以及學校心理學家等角色；（二）訪談與問卷調查結果共同呈現之大專校院輔導教師知覺之主要工作困境為：缺乏制度化督導、工作知能不足，與工作角色定位不清；（三）受訪之大專校院輔導教師認為工作中所須具備之核心專業知能包含：諮商專業知能、學校輔導行政、自我成長知能，以及危機處理能力等面向。問卷調查結果發現「危機處理能力」、「自我覺察能力」、「進行生涯諮商能力」、「溝通協調能力」，以及「促進案主表達、探索與改變之技能」為大專校院輔導教師主要須具備之核心專業能力。依研究結果，對諮商實務工作提出建議。

Using in-depth interview and a survey study, the current study was attempted to explore college counselors' current work status and professional competences needed to be a college counselor. Ten college counselors participated in the in-depth interview, and 77 college counselors participated in the survey research. The findings of the study are as follows: (a) College counselors are expected to play multiple roles, including being counselors, teachers, consultants, coordinators, initiators, and school psychologists; (b) Challenges that most college counselors are facing include lack of supervision, lack professional competence needed to college students, and the ambiguity of the role they have to carry; (c) The core professional competencies an effective college counselor needs include: counseling competence, school administration competence, competence for self growth and competence for crisis management. Data collected with the survey questionnaire show competences in crisis management, self awareness, career counseling, communicating and coordinating competence, and skills to promote clients' expression, exploration, and change are the most fundamental competences needed for effective counseling. Implications and application of the research finding in counseling are also discussed.