導入循環餐盒對團膳公司製備流程之影響

Introducing Reusable Lunch Boxes on Catering Company

為提倡環境永續綠色環保之議題，團膳公司將使用一次性容器之製備流程調整為使用循環餐盒之製備流程的應變與導入。本研究目的為了解團膳公司發展使用循環餐盒之好處與壞處、團膳公司導入循環餐盒製備流程之困境，最後提出因應團膳公司導入循環餐盒製備流程應變之策略。研究方法採半結構式訪談法，訪談雲林某在地餐盒工廠管理者、販售及提供循環餐盒服務之業者、實際接受服務之機關單位及目前已執行循環餐盒製備之現場作業人員，合計7位。將訪談逐字稿編碼歸類後，藉由研究參與者檢核建立內容信度，以內容分析法進行質化資料整理。分析結果顯示，團膳公司可籍以下之策略包含有：調整發放使用循環餐具之餐盒及回收流程、增設相關清洗與消毒程序及人力調動之方法，以改善團膳公司導入循環之困境。此研究結果將供作未來中央政府及地方單位推動「使用循環餐盒」政策之參考。期减量團膳公司長期使用一次性容器之情況，同時以利於減塑行為的推動。

In order to promote the issue of environmental sustainability and green environmental protection, catering company has adjusted and introduced the preparation process of using disposable containers to the preparation process of using reusable lunch boxes. This study takes one catering company in Yunlin County as an example. The purpose of the research is to explore the problems arising from the preparation process of the catering company development and use of reusable lunch boxes and to adjust the feasible operating procedures. The research method adopted the semi-structured interview method of qualitative research, and interviewed 7 personnel who were the managers of the catering company, the operators who sell and provide reusable lunch boxes services, the agencies and units that actually receive the service, and the on-site operations that have currently implemented the preparation of reusable lunch boxes. After coding and classifying the verbatim transcripts of the interviews, the current promotion process of the catering company was listed. The reliability of the content was established through verification by research participants, and problem solving in the research process was carried out using content analysis. The results show that to resolve the problems of using reusable lunch boxes on catering company, they can rearrange the current status of the preparation process, reorganize the use of manpower of cleaning and sanitizing process. The results of this study will serve as a reference for government and local related department to promote the ''use of reusable lunch boxes'' policy for the future. The long term goal for the catering company are reduced use the one-time-only containers and to facilitate the promotion of plastic reduction.