正向心理資本在醫療管理中的應用

The Application of Positive Psychological Capital in Healthcare Management

正向心理資本強調從提升個體福祉和生產力的角度，來看待心理健康，涵蓋自我效能、樂觀、希望與復原力四個構面。這些特質有助於提高工作滿意度、團隊合作與個體應對壓力的能力，並減少職業倦怠和離職意向。在醫療管理中，心理資本的正向影響顯著，高心理資本的員工通常能保持積極態度和創新精神。為促進心理資本，管理者應通過設定目標、創造支持性環境、鼓勵自我成長等策略，幫助員工增強心理資本，進而提升醫療服務品質與效率。然而，現今的管理重點，過度偏向物質資源分配，忽略了心理資本的重要性。因此，本研究旨在探討如何通過系統性培訓與策略，幫助員工培養心理資本，強化其復原力，並提升組織的長期穩定性與發展。

Positive Psychological Capital(PsyCap) emphasizes viewing mental health from the perspective of enhancing individual well-being and productivity, encompassing four dimensions: Efficacy, Optimism, Hope, and Resilience. These traits help promote job satisfaction, teamwork, and the ability to cope with stress, while reducing burnout and turnover intentions. In healthcare management, the positive impact of psychological capital is significant, as employees with high psychological capital are more likely to maintain a positive attitude and innovative spirit. To foster PsyCap, managers should implement strategies such as goal setting, creating supportive environments, and encouraging personal growth to help employees strengthen their psychological capital, thereby improving the quality and efficiency of healthcare services. However, current management practices often overemphasize the allocation of material resources, neglecting the importance of psychological capital. Therefore, this systematic literature review aims to explore how systematic training and strategies can help employees cultivate psychological capital, enhance resilience, and promote the long-term stability and development of organizations.