科技時代下職業安全衛生的機會之窗──以臺灣門樘製造工廠為例

A Window of Opportunity for Occupational Safety and Health in the Era of Science and Technology?—A Case Study of Taiwan’s Door Manufacturing Factory

此個案研究旨在探討臺灣門樘工廠在科技化生產中所面臨的職業安全衛生挑戰，以及如何平衡生產效率與工人安全之間的關係。研究採用深度訪談方法，以半結構式訪談方式針對8名門樘工廠工作者進行質性訪談，並擴充產業背景知識與相關法規資料。訪談結果顯示，科技導入對工人的職業安全衛生產生普遍正面影響，但也存在增加工作壓力、加速生產步調導致過度疲勞等潛在問題。自動化技術和機器設備操作也帶來新的工作風險，如機器故障、設備操作失誤等；科技導入對工人的身心健康也產生影響，需要提供相應支持和資源，如心理健康諮詢服務、工作生活平衡政策等。綜合研究結果，本研究建議門樘工廠乃至於製造業可以嘗試建立一個積極的職業安全衛生文化，讓技術工人與管理層共同參與，建構群體歸屬感，進而將其視為一個組織的核心價值。並提出因應科技導入和職業安全衛生挑戰的策略，以實現臺灣製造業的長遠發展與國際競爭力。

This case study aims to investigate the occupational safety and health challenges faced by Taiwan's door latch factories in technological production, along with how to balance the relationship between production efficiency and worker safety. The research methodology involved conducting in-depth interviews with eight workers from door latch factories using a semi-structured approach. Also, it included expanding background knowledge about the industry and gathering relevant regulatory data. The interview results showed that technology adoption has generally had a positive impact on workers' occupational safety and healthiness, but also introduced potential issues such as increased work stress and accelerated production pace leading to excessive fatigue. Automation technology and machine operation also brought new work risks, such as machine failures and equipment operation errors. Technology adoption also affects workers' physical and mental health, requiring corresponding support and resources such as psychological counseling services and work-life balance policies. Based on the comprehensive research results, this study recommends that gate factories and even the manufacturing industry should attempt to establish a positive occupational safety and health culture, allowing technical workers and management to participate together, building a sense of group belonging, and further regarding it as a core value of the organization. Also putting forward strategies to address the challenges of technology introduction and occupational safety and health, in order to achieve the long-term development and international competitiveness of Taiwan's manufacturing industry.