受助後的充權人生？已進入職場之家扶青年及其家庭受扶經驗之檢視

Being Empowered After Being Helped?: Assisted Experiences of Employed Youth and Families Supported by TFCF

社會工作者於提供服務後案主案家的正向改變是為眾所期盼的結果，在兒少工作中更期待案主兒少離開扶助、進到原本生活圈及融入社會，能重新自立並開啟自己的人生。本研究從受助者自覺回顧的角度，針對受助後自立的青年及其家庭，對於過去受助經驗對自身影響如何詮釋，以及目前自立狀況進行探究，期望能為兒少社會工作介入與處遇進行反思。本研究採用深度訪談法訪談家扶基金會20名自立青年及5位家長，並以充權為分析架構，來瞭解其於家扶基金會接受扶助之經驗，以及受扶後所察覺的改變。研究發現在充權面向的檢視下，受訪者體會家扶的服務能給予生理上的支持、鼓勵與陪伴，更提供受訪青年及家長在技能培植與能力建構，幫助家庭勇敢面對困境、重新融入社會。研究建議提供兒少扶貧服務之相關工作者不僅只以經濟支持為服務提供模式，並能持續以陪伴、充權作為扶貧的主要核心理念，幫助兒少停扶自立後也仍能將其服務的影響力延續。

The positive outcome of service provision has been the aim of the social work intervention. In the area of child and youth services, in particular, it is expected that the child or youth being assisted can be independent and move on towards their life. This study therefore aims to understand the perceived experience of being assisted from youth and their family who were assisted by Taiwan Fund of Children and Family (TFCF), one of the renowned NGOs who serve economically-disadvantaged children and youth in Taiwan. Through in-depth interviews, for this research, narratives from 20 youths and five carers who were once service recipients of the TFCF were collected. The findings of this research indicate that these interviewees could very much perceive changes in their lives owing to the impact of being supported by the TFCF. In particular, they reported being financial and emotional support from its workers as well as participating various empowerment programs when experiencing difficulties. They also reported that youth workers from TFCF also adopt an empowerment approach by combining the professional skills and the resources along with the programs from TFCF, the youth and their families could mostly be economically-independent and gradually reintegrated back into society. The study findings imply that children and youth workers should not only focus on the financial needs of these children and youth, but also, the types or dimensions of empowerment approach they can provide. By so doing, the positive social impact could persist even after the end of the service provision.