海巡署巡防艇艇長關鍵職能指標建構之研究

A Study on Constructing Key Competency Indicators for Coxswain of Coast Guard Patrol Ships

本研究透過文獻回顧與修正型德爾菲法，建立「海巡署巡防艇艇長」關鍵職能指標，根據DANP結果發現，構面首重「團隊經營」，並受「專業知識」影響；「團隊合作」、「經驗累積與傳承」、「救生救難能力」及「勤務部署與任務分配」屬重要指標，且分屬各構面權重值排序首位；「勤務部署與任務分配」受「領導統御」及「溝通協調與統合能力」所影響；而「救生救難能力」受「船藝與輪機學」、「海域執法與犯罪偵查能力」、「航海儀器操作運用」所影響。因此，就研究結果與實務面而言，海巡署巡防艇艇長關鍵職能需兼具「專業知識」、「專業技能」、「團隊經營」與「職場態度」構面指標，方能有效達成關鍵策略目標與關鍵績效指標。

This study constructs the key competency indicators of coast guard patrol ship coxswains by using literature reviews and the modified Delphi technique. Via the results of the DANP analysis, ＂team management＂ is the foremost important dimension and is influenced by ＂expertise structure＂.＂Teamwork＂＂, experience accumulation and inheritance＂, ＂lifesaving and rescue skills＂, and ＂service deployment and assignment＂ are important indicators, and each of them is the top weighted indicator of each dimension. ＂Service deployment and assignment＂ is influenced by＂ leadership and capabilities of communication, coordination, and integration＂＂. Lifesaving and rescue skills＂ is influenced by＂ seamanship and marine engineering＂＂, capabilities of maritime law enforcement and criminal investigation＂, and ＂operation and utilization of navigational instruments＂. In conclusion, according to the research findings and coxswains, practical tasks, the key competency indicators of the Taiwan Coast Guard patrol ships coxswains include ＂ professional knowledge＂＂, professional skills＂ ＂, team management＂, and ＂ workplace attitude＂ which all can be employed to execute coxswains, maritime patrol missions effectively and help them achieve their key strategic objectives and improve their overall performance effectively.