組織公民行為之統合分析研究

Meta-analysis on Organizational Citizenship Behaviors

組織公民行為1980年代提出後，成為組織行為學研究領域中深受關注的重要議題之一，各領域相關研究持續發展。本研究以鄭伯壎與黃敏萍（2019）幸福職場生態系統之組織行為取向，歸納與分析組織公民行為在個我取向、集體取向、成長取向行為之關聯性，研究樣本為台灣2002年至2019年組織公民行為指標性期刊39篇之量化實證研究及相關變項418項，採用Rosenthal（1991）之統合分析方法計算組織公民行為與變項間的關聯性與強度。資料分析指出個我取向效果值為0.289，集體取向效果值為0.440，成長取向效果值為0.352，組織公民行為在個我取向、集體取向、成長取向行為均具有正向相關。最後，分別依據個我取向、集體取向、成長取向在組織公民行為的意義提出管理實務與未來研究等建議。

"Since its proposal in the 1980s, the concept of organizational citizenship behaviors (OCBs) has been a critical research topic on organizational behaviors, and studies on relevant fields have continued to grow. Based on the findings of Cheng & Huang (2019) on the organizational behaviors in the ecological system of happy workplaces, this study examined the relationship between the individual, collective, and growth behaviors in OCBs. This study focused on 39 quantitative empirical studies from index journals on OSBs in Taiwan published between 2002 and 2019 and 418 related variables. The relationships between OSBs and the variables were calculated using the meta-analysis method adopted by Rosenthal (1991). The results indicated that effect sizes of the individual, collective, and growth behaviors were 0.289, 0.440, and 0.352, respectively, revealing that OSBs are positively correlated with all the three behavioral dimensions. Suggestions on management practices and further research are presented according to the significance of these three dimensions on OSBs."