中小學校長危機管理領導職能之評估   全文下載

A Study of Evaluation of Crisis Management Competency of Primary and Secondary School Principals

有鑑於校園危機頻傳，且見校長處理危機的心力交瘁和深受其害，最後黯然轉職、退休或轉趨消極，不利於教育現場之發展，本研究以為如何做好學校危機管理應為校長職涯發展之重要議題，故以危機管理在實務工作上的三大範疇，包含危機前的偵測預防、危機中的因應決策與危機後的恢復學習，作為校長危機管理職能測驗架構，針對國家教育研究院2019年校長儲訓班學員進行評估。研究分析得知，儲訓學員在校園危機管理表現上，議題以校園安全表現最佳，能力以危機中應變處理表現最理想，再者，口語表達為影響學員校園危機管理評量之關鍵因素。據此建議後續應持續發展校園危機管理評測試題與擴增評分者數量以改善鑑別度，並將採購議題風險管理議題列為必要教育行政人員精進課程。

The campus crisis has caused the principal to succumb, resulting in a shift in employment, retirement or a negative attitude, which is not conducive to the development of the education scene. Therefore, how to do a good job in school crisis management should be an important issue for the development of the principal’s career. The main purpose of this study is to divide crisis management into three major areas of discussion, including: pre-crisis detection and prevention, crisis response decision-making and post-crisis recovery learning. This study will use these three major axes as principal training and evaluation. The crisis management function test structure was evaluated by the 2019 principal training program. The research results showed that the trainees got the highest score in dealing with the topic of campus safety crisis and in the ability of handling the crisis in the crisis management axes as well. The results also indicated that trainee’s oral expression is the key factor affecting the assessment of the student’s campus crisis management.