餐飲業之消保法商品及服務責任──熱紅茶案判決評析

Product and Service Liability of Food and Drink Providers under Taiwan Consumer Protection Act-Comments on the Hot Black Tea Case

餐飲業屬服務業，其所提供予消費者乃商品與服務之混合服務，若經營餐飲之企業經營者提供瑕疵服務或商品，致消費者有損害，依消保法第七條規定，應負商品責任、服務責任以及警告責任。惟於相關責任構成要件之適用，於實務個案尚有檢視之必要，故本文研究熱紅茶案三級審法院適用餐飲業之消保法商品及服務責任相關規範之疑義，希冀對未來實務上處理相關案件有些許助益。

Food and drink providers are service providers who are subject to product, service and warning liability under Article 7 of Taiwan Consumer Protection Act. However, courts have not always clearly articulated the application of Article 7 to products and services rendered by food and drink providers in specific cases. Therefore, this Comment examines the judgments of the Hot Black Tea case rendered by the courts to attempt to offer a few thoughts and suggestions that can be used by courts to analyze cases in the future on food and drink providers’ product, service and warning liability under Article 7 of Taiwan Consumer Protection Act.