論消費者保護訴訟

The Study on the Action of the Customer-Protection

為避免大企業利用其優勢地位不法侵害消費者之權益而獲取利益，立法者因此制訂消費者保護法（下稱「消保法」）以維護消費者之權益。然而，我國之消保法乃是一多重性質之法律，部分規定係民法之特別法，部分則為民事訴訟法之性質，部分則係與消費者保護相關之行政法，結構非常特別，於消費爭議，如何適用不無疑問。例如，消費關係應如何認定，似乎尚有探討之處。此外，消保法與民事訴訟法之關係如何，亦有待釐清。而消費訴訟於消費者權益之維護雖有其必要性，然而，消保法關於消費訴訟之規定是否完善，亦有檢討餘地，本文擬針對此等問題進行探討，期能有助於學術研究和實務運作。

In order to protect the right of the customer that the legislator has ratify the Act of Customer-Protect. The nature of the Act of Customer-Protect is not uniform, it contain the special rules of Civil Law, Civil-procedure-Code and administrative laws. According to the Rules of the Act of Customer-Protect the qualify-organization can raise an Action against the business for the customer to demand damage. But, what is a customer-protect-action? The mean of customer-protect-action and the relation between the Act of Customer-Protect and the Civil-procedure-Code is not clear. By the way, the rules of the Act of Customer-Protect are not perfect. This paper aims to those questions and try to raise a solution.