將文化知識運用於溝通行動之日語教育──透過台灣高等教育機關課程實踐之事例

Linking Cultural Knowledge to Communication Action in Japanese Language Education-A Case Study of a Japanese Language Course in a Taiwanese Higher Education Institute

台灣自80年代以來隨著與日本之貿易、經濟交流繁盛，為供給貿易日語人才，高等教育機關中成立出許多日語系。然而，這並未滿足日商公司所希冀的，瞭解包含了日商企業文化之日本文化，並擁有與日本員工能圓滑溝通之人材需求（徐‧內田，2002）。故本研究從理論與實踐兩方面，針對與在台日商公司之日本員工共事之台灣人需要何種溝通能力，以及須利用何種日語教育方能培育此能力，此兩點進行考察。一開始，筆者以理論及訪談的結果，使日商公司所需求的日台間溝通能力明朗化。接著，承上所得之結果構思設計高等教育機關之課程模式，而後再以依照此課程模式實踐所得之評價，探討在高等教育機關中的日語教育課程大綱中，此種課程導入之意義。

Increasing economic activities between Taiwan and Japan since the 1980s has lead to the establishment of a number of Japanese language courses in universities in Taiwan. However, the courses have not satisfactorily fulfilled the demand for workers who can understand Japanese corporate culture and communicate with their Japanese colleagues comfortably.The purpose of this paper is to investigate how Japanese language courses at higher education level can contribute to improve Taiwanese-Japanese communication in Japanese firms. For this purpose, the paper first clarifies what communication skills are required for Taiwanese workers through a literature- based study and an interview-based study. Then, a model of a Japanese language course is suggested and tested empirically. Finally, the paper discusses the expected merits of the introduction of such a course into Taiwanese higher education institutions.