照顧服務員就業歷程及平均薪資之研究

A Study of Nursing Aides' Career Portfolio and Average Salary-The Case of Trainees of Training Courses Provided by Workforce Development Agency

OECD揭櫫「教育與訓練」是照顧服務員穩定就業的重要策略，而「鍊結人力培訓與產業發展，提升勞工就業職能」亦是勞動部「中程施政計畫（2017至2020年度）」七大施政綱要中之重要一環，勞動部近年來持續推廣「職涯諮詢」與「訓用合一」的就業方案，讓民眾從職業訓練體系有效連結到企業內學習獲得新技能，協助民眾找到好品質的工作，並且真正提高薪資。本文針對曾接受勞動部勞動力發展署或臺灣就業通照顧服務職業訓練課程之參訓者進行大數據分析|使用之資料庫包有職業訓練業務資訊管理系統（後續簡稱TIMS檔）、勞就保單位被保險人檔、勞退單位提繳對象檔、事業單位檔。本文篩選2012年至2016年上過照顧服務員相關訓練課程30,358位學員，建立就業歷程及平均薪資基礎資料，綜整數據分析研究成果摘述如下：1.受訓學員訓後約33％～35％投入照顧服務產業|2.訓後投入照顧服務產業主力族群為40—59歲、高中職以下學歷|3.年輕、大學學歷學員在照顧服務產業求職具優勢，但人力流失也最為嚴重|4.兩性學員訓後就業率相近，惟男性人力流失問題較女性明顯|5.東部地區學員訓後就業率高、人力流失程度亦高|6.照顧服務職類課程輔導失業者、原住民就業成效較佳|7.長照中心/護理之家、醫療單位培訓學員訓後就業率較高|8.長照2.0施行後照顧服務產業平均薪資成長幅度達17.6％。

OECD declared ''education and training'' as an important strategy for stabilizing Nursing Aides' employment. Moreover, ''linking manpower training and industrial development to enhance labor employment functions'' is also an important part of the seven policy outlines of the ''Mid-term Policy Plan (2017-2020)'' for Ministry of Labor. To assist the public to find good quality jobs, and truly increase salary, Ministry of Labor has continued to promote the employment programs of ''career consultation'' and ''training-employment Integration '', so that the public can effectively link the vocational training system to the enterprise to learn new skills. This study was conducted to develop big data analysis on trainees who have taken vocational training courses from the Workforce Development Agency, Ministry of Labor or the Taiwan Jobs Website. The database used includes TIMS system, Labor Insurance files, withdraw person files of labor retirement system, and institution files. This study screened 30,358 trainees who had attended related training courses from 2012 to 2016, and established basic information on Nursing Aides employment history and average salary. The summary of the research results of comprehensive data analysis is as follows, 1. About 33% ~ 35% of trainees joined in the care service industry after training. 2. The main group joined in the care service industry after training is 40-59 years old, high school education or below. 3. Young, college-educated students have an advantage in looking for a job in the care service industry, but exists high employee turnover rate. 4. Different gender trainees have similar employment rates after training, but male turnover rate is higher than that of women. 5. Eastern region trainees have higher employment rates, but also exists higher turnover rate. 6. Career services courses provide better results for unemployed and indigenous people. 7. Long-term Care Center, nursing Home, medical unit trainees have higher employment rate after training. 8. After the implementation of Long-term Care 2.0, the average salary growth rate of the care service industry reached 17.6%.