英文摘要 |
While electronic mobile maps are increasingly used by mobile users when traveling, there are situations where a paper tourist map is preferred. Yet, little is known regarding when and why a certain map is chosen over another. We conducted an in-situ field observation and interviews with 16 mobile users to understand how they used a mobile map and a tourist map interchangeably when traveling in an urban area. We specifically investigated when and why they chose a specific map at a specific moment rather than the other. We uncovered when and why mobile users would prefer a tourist map or a mobile application over the other in four common travel-related tasks. We identified three types of non-wayfinding factors— environmental, situational, and personal—that affect users’ choice of a paper or a mobile map. We provide some design implications for future mobile maps. |