英文摘要 |
Taoyuan International Airport would like to know the service satisfaction of 4 Air Cargo Companies, thus requested the BA Department of Hsing Wu University to conduct an investigation. The Air Cargo companies are HuaChu Co, EVA Air Transport Warehousing Co, Farglory air warehousing Co, and YongChu storage Co. The survey was divided into three parts based on different respondents: customs brokers, forwarders and aviation agencies. A questionnaire was filled in by the practitioners working in the exporting, importing, and airlines warehousing companies. The findings would thus be used as references to help make better policies, improve or plan service decisions or strategies to enhance the competitiveness of Air Cargo Terminal Operator in Taiwan. |