職場友誼對組織公民行為之影響：政治技能的調節效果分析

The Impact of Workplace Friendship on Organizational Citizenship Behavior: Analysis of Political Skill as a Moderator

過去學者少有探討職場友誼與組織公民行為兩者關係的研究，本研究以員工觀點，針對職場友誼與組織公民行為的關係進行研究，試圖了解其產生之影響，並探討政治技能在此關係中的調節效果。本研究共計回收473份有效問卷，以階層迴歸分析檢驗各項研究假設。研究結果發現：（1）職場友誼對組織公民行為具有顯著的正向影響；（2）政治技能在職場友誼對組織公民行為的影響具有部份調節之效果。上述研究結果顯現出管理意涵，職場友誼應秉持君子之交其淡如水的職場倫理，適時展現察人於細微之處，見人所不能見者的技巧，並兼重情法的管理藝術。最後本研究提出相關建議，以供實務界和學術界參考。

Over the past, few scholars investigated the relationship between workplace friendship and organizational citizenship behavior (OCB). The study adopted employee's perspective to explore their relationship and the moderating effect of political skill. We gathered 473 valid data via questionnaires. After hierarchical regression analysis, the results showed: (1) workplace friendship has a significant positive impact on OCB; (2) political skill plays as a partial moderating role in the above relationship. The management implications illustrates that workplace friendship should be kept as pure as water according to workplace ethics; besides, it is an art of management to show political skill timely to observe people and things in detail. Finally, some suggestions based on the findings are offered as reference for practitioners and further researchers.