影響門診人次因素探討－－基督教門諾會醫院實證研究

The Important Factors Affecting the OPD Clinic Visits－The Mennonite Christian Hospita

門診收入為醫院營運收入重要來源之一，健保局在2001年初對區域醫院及醫學中心實施合理門診量，門診診察費採二階段遞減的方式給付，直接影響到醫院門診收入，各醫療機構在兼顧醫療品質、病患權益與門診收入下，紛紛採取相關因應措施，同時亦更加重視門診的服務。

This study is to analyze the factors that affect the outpatient visits in Mennonite Christian Hospital. These factors includes the number of medical doctors, unemployment rate, the population in Hualien, the new measures taken by Bureau of National Health Insurance, the opening of new OPD building and seasonal change. The multiple regression models are used as an analytical technique. The number of medical doctors affects the outpatient visits significantly and positively. The population in Hualien decreases slowly because of emigration and this situation doesn’t significantly affect the outpatient visits. The high unemployment rate significantly increases the outpatient visits. The opening of the new OPD building was highly anticipated to attract more patients for medical care but the effect is not positive. The new measures taken by Bureau National Health Insurance in August 1999 increased the copayment for medical fee. While it didn’t significantly affect the outpatient visits. The outpatient visits in winter are less then spring, summer and autumn. The multiple regression models are used in many fields, such as the analysis in stock price variation and the research in marketing. This evidence-based study uses the multiple regression models to analyze important factors affecting the outpatient visits and hopes to make some contribuations to the field of health-care management.