醫師助理工作滿意度之調查及相關因素探討－－以臺南地區區域層級以上之醫院為例

Job Satisfaction of the Physician Assistants at Hospitals--A Survey of District Hospitals and above in Tainan Area

本研究旨在探討醫師助理人員在不同屬性方面對專業自主性、工作環 境、同僚互動關條、升遷成長、主管領導風格及薪資福利的滿意度調查探 討。本研究採橫斷性研究，使用結構式問卷調查，最後回收77 份，回收問卷 有效率為88.23% 。研究結果顯示醫師助理人員在服務機構的滿意度以專業自 主性最高、薪資福利制度最低，本研究發現在同僚互動關條及薪資福利方 面，醫學中心平均值均高於區域醫院，並達顯著差異（p<0.05） ；工作年資 以0-2 年者對工作環境、升遷成長最成滿意，有顯著差異（p<0.05 ）等。本研 究的結果對於醫院經營管理者可提供具體資料及參考依據。

This paper investigated the job satisfaction of physician assistants in different attributes including professional autonomy, working environment, interaction among colleagues, promotion and growth, supervisor's leadership, and salary as well as bonus. We utilized a cross-sectional research through structured questionnaire and got final respondents of 77 with rate of 88.23%. Results indicate that the level of job satisfaction achieved the highest in term of 'professional autonomy', but the lowest in term of 'salary as well as bonus'. In terms of 'peer interaction' and 'salary as well as bonus', the level of job satisfaction in medical centers was averagely higher than that in district hospitals with statistical significance (p<0.05). The staffs with working period within 2 years were satisfied mostly in terms of 'working environment' and 'promotion and growth' with statistical significance. To sum up, our results provide concrete information and reference for hospital administration.