我國大學圖書館員工作滿意程度調查研究

A Study on Job Satisfaction of the University Library Staffs in the Republic of China

大學的功能是教學、研究、出版、闡揚、推廣、保存知識與觀念。為了達成這些功能，大學圖書館在輔助大學教育上實有責無旁貸的義務與責任，而扮演了重要的角色。但是我國大學圖書館的服務，卻有許多缺失，並未達到理想水準，其中因素很多，而圖書館員的工作滿意程度可能有直接的關係。本研究旨在了解我國大學圖書館館員之工作滿意情形，並探討分析影響大學圖書館館員工作滿意程度的因素，再根據分析結果，提出建議。本研究主要採用問卷調查法，首先蒐集國內外有關文獻，據以參考編製「我國大學圖書館館員工作滿意程度調查問卷」。問卷收回率為77.9%，可供處理的有效問卷計312份，統計方法主要為t值考驗、變異數分析及多重比較。研究結果發現，大學圖書館館員工作滿意程度不甚理想，尤以升遷及待遇層面之滿意程度最低，而性別、年齡、學歷、教育背景、主管職務、服務年資、未來計畫等都是影響大學圖書館館員工作滿意程度的因素。

This study was conducted to investigate the level of job satisfaction of the working staffs of university library, A selfmade questionnaire was administered to 312 employees of sixteen university libraries in the Republic of China. The data obtained were analyzed by t-test, ANOVA, and Scheffe method. The results indicated that: 1. At present, the university library staffs have not achieved satisfaction on their job. 2. The education and department affiliation variables did not produce significant differences among the respondents in job satisfaction. 3. The marital status and university category variables did not produce any difference among the respondents in job satisfaction. 4. Scores of job satisfaction differed significantly, by sex, age, professional education, supervisory levels, tenure, career orientation.