自我效能於家庭對工作衝突及其前因後果的調節作用

The Moderating Effects of Self-Efficacy in the Family-to-Work Conflict Process

職家衝突（work and family conflict）在國內外已累積了相當豐富的成果，本研究以過往較少探究的「家庭對工作衝突」（family-to-work conflict, FWC）為焦點，並納入工作與家庭場域的前因變項與後果變項，探討完整的「壓力源－FWC－壓力後果」反應歷程。此外，亦探討員工個人自我效能在其中所扮演的調節作用角色。本研究縱貫兩個時間點，以全台全職工作者為研究對象，總計回收279份有效問卷，採用階層迴歸（hierarchical regression）來驗證假設。研究結果顯示，工作負荷與家庭衝突為FWC的顯著預測因子；家庭滿意度則為FWC重要的後果變項。在調節作用方面，自我效能會影響家庭衝突與FWC、以及FWC與家庭滿意度之間的關聯。本研究亦探討管理意涵與未來研究建議。

Work and family conflict has accumulated rich findings for more than 30 years. This study focused on ”family-to-work conflict” (FWC), which has not received as much attention as ”work-to-family conflict”, encompassing antecedents and consequences from work and family domains. Moreover, the moderating effects of self-efficacy were also examined. The current study collected data at two different time points. With a sample of 279 full-time employees from multiple organizations and occupations, we found that workload and family conflict were important predictors of FWC. On the other hand, family satisfaction was important outcome of FWC. Regarding moderating effects, self-efficacy impacted the relationship between family conflict and FWC, and that between FWC and family satisfaction. Implications for management and future research are discussed.