應用TRIZ方法探討社會教育機構營運現況

Application of TRIZ Method to Explore the Current Situation of the Operation of Social Education Institutions

我國義務教育普及，社會教育機構是國人近年持續進修與學習的主要場域。終身教育學習法於民國91年06月26日公布施行後，規範及促進各級主管機關、縣市政府應鼓勵及推動終身學習活動。現今公、私立社會教育機構林立，本文欲探討學習型活動在現代社會環境下，社教機構營運現況作分析。
本研究以社教機構之現況、執行情形為研究主體，使用TRIZ各項流程工具為研究方法。針對社教機構營運，作系統元件功能分析，解構出各組成要項，亦邀請本研究的TRIZ專家小組成員依專業知識與實務經驗，依權重統整出各項問題，再針對各項問題歸因，作根源衝突分析。最終的矛盾問題萃取出的正、負面效應，以商業矛盾矩陣，找出對應解決問題的發明原理、找出創新策略，進而提出一套完整的解決方案。本研究分析社教機構目前執行營運過程中所面臨之痛點，矛盾問題經社會科學的脈絡化系統整理後，提出創新解決之建議，及未來可發展與側重的解決方案。

While compulsory education is widespread in Taiwan, social education institutions are the main learning fields for continuing education and lifelong learning. The Lifelong Learning Act in Taiwan came into force on June 26, 2002. The Act was established to encourage lifelong learning through implementation and promotion of lifelong education by the competent authorities stated in the Act. Nowadays, there are many public and private social education institutions, and this paper aims to analyze the current situation of social education institutions’ operations un-der the modern social environment.
The research aimed to analyze the current situation of social education institutions and its implementation in Taiwan. TRIZ (Theory for the Solution of Inventive Problems) method was used to conduct the research. TRIZ expert team members were invited to analyze persistent and novel challenges according to their professional knowledge and practical experience, and to identify the root causes of the problems and conflicts. Positive and negative impacts were extracted from the contradictions, and the contradiction matrix in business was applied to generate intervention measures and innovative problem- solving strategies. This research identified the difficulties encountered by social education institutions in their implementation processes and current status. Based on the results of this systematic and scientific analysis of the social contexts, conflicts, and difficulties encountered by the social education institutions, innovative solutions are proposed for future development.