心智障礙住宿機構易讀執行計畫歷程研究

Research on the Implementation Process of the Easy-to-Read Plan for Intellectual Disability Full-Time Institution

「易讀」是一種用簡單語言，搭配圖文的呈現方式，適合心智障礙者理解訊息的格式。臺灣自2014年引進易讀概念後，直到2022年政府才訂定屬於我國之易讀編輯指南，而心智障礙住宿機構在2018年便開始嘗試執行易讀。為瞭解探究心智障礙住宿機構執行易讀計畫歷程，瞭解在執行規劃易讀計畫之動機，進而探究心智障礙住宿機構執行易讀計畫的執行方式、過程與經驗，本研究採質性研究，蒐集機構內執行易讀相關文本資料，並立意取樣心智障礙住宿機構易讀編輯成員進行訪談，蒐集七位成員的易讀執行經驗進行資料分析。
本研究發現有四：第一，心智障礙住宿機構執行易讀計畫起源為政策推廣與首長意念；第二，機構執行易讀實踐的歷程，籌組團隊、教育訓練、易讀編製與督導機制；第三，易讀編製具專業化，機構工作人員可擔任橋樑；第四，易讀是透過個別需求所衍生成普遍性需求，屬通用資訊之基礎設計，心智障礙住宿機構依其目標編製具個別化的專屬設計。
依研究結果，建議有三：第一，機構管理面，建議機構編足經費、規劃易讀教育訓練及設計獎勵制度；第二，專業服務面，易讀編輯應落實納入心智障礙者參與，並建置易讀執行督導機制與成效評估；第三，政策規畫面，規劃易讀品管員訓練、成立專責易讀編輯組織與建構完整易讀資源供各界運用，創造易讀通用環境。

’Easy to read’’ is a format that uses simple language, combined with graphics and texts, and is suitable for people with mental disabilities to understand information. Since Taiwan introduced the concept of easy-to-read in 2014, the government did not formulate the editorial guidelines for easy-to-read in our country until 2022, and residential institutions for the mentally handicapped began to try to implement easy-to-read in 2018. To explore the process of implementing the easy-to-read program in residential institutions with mental disabilities, understand the motivation for implementing the easy-to-read program, and explore the implementation methods, processes, and experiences of residential institutions with mental disabilities. This study is a qualitative research, collecting texts related to the implementation of easy-to-read in the institution, and interviewing seven members of the easy-to-read editing group in residential institutions with mental disabilities, collecting experience for data analysis.
There were four findings: First, policy advocacy and agency directors’ decisions affect whether residential institutions with mental disabilities will implement an easy-to-read program. Second, the process of implementing the easy-to-read program in mentally handicapped residential institutions includes team formation, education and training, easy-to-read editing and production, and a supervision mechanism. Third, editing for readability is a professional job, and staff within the agency can act as communication intermediaries. Fourth, easy-to-read has evolved from individual needs to public needs. Accessibility is the foundation of message design, and mentally handicapped residential facilities can design their own easy-to-read documents according to their goals.
There are three research recommendations: First, in terms of institutional management, there must be adequate funding, planning legibility training, and providing a reward system. Second, in terms of professionalism, easy-to-read editors need to include people with mental disabilities, and establish a supervision mechanism and effectiveness evaluation. Third, in terms of policy, plan the training of legibility quality administrators, establish a special organization for making legibility, and construct complete resources for use by all walks of life to create a general environment for legibility.