Purpose:According to the Guidelines for Palliative Care of Non-Cancer Terminally Ill Patients and the Patient Right to Autonomy Act in Taiwan, the treatment options for patients with end-stage renal disease (ESRD) should be discussed with these patients early to promote patient autonomy and ensure appropriate care. The project reported herein utilized shared decision making (SDM) as a core intervention and employed palliative care coverage rate as a quantitative indicator of the intervention’s ability to enhance the quality of end-of-life care for hospitalized patients with ESRD.
Methods:The factors contributing to the low palliative care coverage rate among hospitalized patients with ESRD during the first quarter of 2024 were analyzed. Regarding the investigated interventions, (1) establishing a standardized SDM process covering both pre-dialysis decision making and dialysis withdrawal in patients with irreversible conditions; (2) health-care professionals’competencies in SDM and end-of-life care were enhanced; and (3) patients’ and families’understanding of treatment options were improved through institutionalized workflows and PDAs featuring visual treatment comparisons and digital QR code-enabled digital resources.
Results:After the interventions, the palliative care coverage rate among hospitalized patients with ESRD had increased from 33.3% to 75.0%, representing a 125.2% improvement. During the maintenance phase, the rate remained stable at 76.0%.
Conclusion:Institutional implementation of the SDM process and decision aids strengthened mutual trust and communication between health-care providers and patients, facilitating decision making that respects patient autonomy while supporting family members throughout the end-of-life care process.