成為一個督導者：社會工作督導專業發展經驗初探

Becoming a Supervisor: Exploring the Professional Development of Social Work Supervisors

本研究聚焦在成為督導者的歷程、遭遇的挑戰、因應模式、角色及認同轉化及影響轉化的關鍵，使用個別訪談法蒐集資料，並以主題分析法進行分析。研究發現，社工督導依循著經驗法則學習，缺乏督導的架構，很少從專業認同面向建立督導工作的意義，是在角色衝擊、失衡、調整與轉化中朝著認同督導專業發展，並由行政轉向專業教育功能、由行政處理者變成管理者、從對社工認同轉為對督導角色認同的發展。同時，督導的認同轉化是無法自動完成的，需要在轉化的關鍵時刻提供足夠的專業督導與支持，則能朝向督導的專業認同穩定發展。本研究有助於了解督導專業認同發展的重要性，並建議由政府、社工專業組織與機構合作發展以督導專業認同為中心的專業養成訓練。

 

This exploratory study conducted a thematic analysis of the process of becoming a supervisor, using data collected from individual interviews. The results show that supervisors’ professional development process follows rules of thumb and lacks structure. The meaning of supervision is rarely constructed in terms of professional identity. Supervisors progress in the process of role impact, imbalance, adjustment, and transformation. They move towards developing professional identity shifting from administration to professional education functions, from administrative processors to managers, and from identification with social workers to supervisors. Furthermore, the transformation of a supervisor’s professional identity cannot be completed automatically. Sufficient professional supervision and support must be provided at the critical moments of transformation. This study contributes to understanding of the development of supervisory professional identity. It emphasizes the need to develop professional training centered on supervisory professional identity.