In terms of the total carbon emissions accounted for by the residential and commercial sector in 2021, it accounts for approximately 21.9% nationwide and 75.88% in Taipei City. Various countries believe that building energy efficiency will be an important indicator of whether the residential and commercial sectors can achieve net-zero emissions, so they all actively promote building energy efficiency labels; however, energy efficiency labels must be paired with voluntary or mandatory policies to be effective. A review of the literature found that the success of a labeling system usually depends on the degree to which the public has developed three aspects of labeling: "perception", "quality" and "trust". This study summarized the 8 cognitive aspects of the 3 aspects and their 16 evaluation items and 7 policy Instruments. After a questionnaire survey and analysis, it was found that the 6 important evaluation items of the "trust" aspect received the most attention, among which the "evaluator" was the most important. The three evaluation items, "Conditions", "Training Accreditation Conditions" and "Spot Review Mechanism" have the greatest impact on the credibility of the label. As for the "perception" aspect, only "occupations related to building energy conservation" (that is, the information providing group) have a higher level of awareness. Those who have not been exposed to building energy conservation issues generally have insufficient awareness, which has nothing to do with being engaged in the construction profession. In addition, a correlation analysis table of the evaluation items of 7 policy Instruments was compiled. Voluntary policy Instruments are obviously more popular than mandatory policy Instruments; "mandatory" policy Instruments focus on "marking the impartiality of the organization" and "professionalism of the assessor". "Sex", whether the information provider or the receiver has a consistent understanding, is the key governance action of this policy Instrument. The policy Instrument of "economic means" does not focus on one aspect. It should be based on all aspects. However, there are great differences in the recognition of the distinguishing characteristics of occupational gender and place of residence. Governance practices should be adjusted according to different ethnic groups. The policy Instrument of "information transparency" focuses on Regarding the fairness of the institution and the rigor of the processing procedures, we should prevent problems that are prone to malpractice in the system, and compile a correlation analysis table of policy Instruments and assessment items for reference in the subsequent promotion of policy Instruments.