自我揭露行為在非結構團體諮商歷程的社會網絡關係發展之個案研究

Relational Structure Development Through Social Network Analysis: Case Study of Self-Disclosure Types in an Unstructured Counseling Group

鑒於團體諮商工作模式於華人心理健康的協助逐漸受到重視，本研究聚焦在探索團體現象，藉由非結構諮商團體歷程的社會網絡分析，理解團體歷程領導者與成員的關係結構，從人際結構促進未來團體諮商工作介入之參考。本研究採個案研究法，對於一個非結構團體的歷程進行質性與量化的分析。本研究由七個非結構諮商團體呈現的結果，透過團體成員在成人心理健康量表前後測的改變程度，篩選最具效果的團體進行深度的個案研究分析；團體歷程的脈絡主題編碼、參與者自我揭露行為編碼，將團體歷程的數據進行社會網絡分析與討論。研究結果發現非結構諮商團體的介入對團體成員具有正向的效果，在「團體歷程脈絡主題」、「領導者位置」、「核心成員意義」、「邊陲成員意義」、「整體自我揭露行為」、「領導者的發話量」、「焦點成員重複性」等面向皆存在社會網絡分析的圖論特性。本研究對團體歷程的權力議題、關係結構進行分析與討論，並針對諮商團體後續研究、領導者培育、團體實務能力進行建議。

 

With the increasing popularity of group counseling, it becomes imperative to comprehend the development of group relational structures between leaders and members. However, due to the scarcity of research on the interaction analysis of group dynamics, this case study aimed to examine the relational structure of an unstructured counseling group using social network analysis. From seven unstructured counseling groups, the case study selected the one with the best performance based on the participants’ score changes on the Adult Mental Health Scale. Through visual analysis, significant changes in the interaction structures between group leaders and two types of members were revealed. Additionally, mathematical analysis yielded patterns in the number of themes, counts of self-disclosure actions, and levels of interaction intensity. Both qualitative and quantitative findings implicitly reflected changes in group cohesion throughout the various process stages. As a result, this study offers practical implications for training group leaders on different group process issues, including the transition of authority and members’ roles and functions at various group stages. Furthermore, the research provides valuable insights for the future exploration of counseling groups.