影響中部某區域教學醫院護理人員職場快樂相關因素之研究

A Study on the Factors Influencing the Workplace Happiness of Nursing Staff in a Regional Teaching Hospital in Central Taiwan

目的
探討影響中部某區域教學醫院護理人員職場快樂之相關因素。
方法
採橫斷面、問卷調查法。研究工具三份量表包括組織支持、心理資本及職場快樂，共發放400份問卷，回收有效問卷386份（96.5％）。
結果
組織支持屬於中上程度，同儕支持高於主管支持。心理資本屬於中上程度，構面由高而低依序為自我效能、希望、樂觀、韌性。職場快樂屬於中等程度，構面由高而低依序為工作滿意、工作敬業、組織承諾。性別、婚姻、有子女、月收入、職稱在心理資本有顯著差異。有子女、月收入在職場快樂有顯著差異。組織支持、心理資本與職場快樂呈顯著正相關。心理資本的兩構面自我效能、希望對職場快樂具有顯著影響力。
結論
心理資本是員工職場快樂的主要來源，管理者可以將心理資本的優勢用作維持員工積極向上的工具，對於增加護理人員幸福感是有益的。

Purposes
To explore the factors influencing the workplace happiness of nursing staff in a regional teaching hospital in central Taiwan.
Methods
A cross-sectional questionnaire survey was adopted. The study is carried out only after the research ethics committee approve. There are three scales includes organizational support, psychological capital, and happy at work. A total of 400 questionnaires were distributed, and 386 (96.5%) were effectively recovered.
Results
Most of the nursing staffs are female, with an average age of 34.55±9.67 years old, nurses, unmarried, non-religious, university, childless, and an average monthly income of 40,001-45,000 yuan. Organizational support is in the upper middle level, and peer support is higher than supervisor support. Psychological capital is in the upper middle level, and the dimensions are self-efficacy, hope, optimism, and resilience in order. Happy at work is moderate, with job satisfaction, work engagement, and organizational commitment. There were significant differences in psychological capital in terms of gender, marriage, having children, monthly income, and job title. There were significant differences in happy at work in terms of having children, monthly income. There was a significant positive correlation between organizational support and psychological capital and workplace happiness. The two dimensions of psychological capital, self-efficacy and hope, have a significant impact on workplace happiness.
Conclusions
Psychological capital is the main source of employees’workplace happiness, and managers can use the advantages of psychological capital as a tool to maintain employee positivity, which is beneficial for increasing the happiness of nursing staff.