臺北市公車動態資訊系統發展概況

The Development of E-Bus System in Taipei City

臺北市公車系統為都市公共運輸的重要基礎設施，長年來承擔著龐大的通勤與出行需求。臺北市自2004年起推動「公車動態資訊系統」，透過安裝車載GPS設備、建構資訊演算平臺，提供公車預估到站時間，進而提升整體運輸效率與乘客滿意度。該系統目前已整合路線規劃、車機監控、駕駛工時管理、發車稽核與智慧型站牌監控等多項功能，成為公車營運與管理不可或缺的工具。目前民眾可藉由大臺北公車網站、行動查詢系統、智慧型站牌及「臺北好行」App等多元管道，即時查詢預估到站時間。其中智慧型站牌為民眾最常用的資訊獲取管道，本市採用太陽能智慧型站牌大幅提高設置普及率，達到81%。民眾滿意度高達95%以上，深受使用者肯定。臺北市公車動態資訊系統作為現代城市公共運輸的重要支柱，憑藉其先進的技術架構與全面的功能整合，正逐步推動著城市交通服務向智慧化、精準化與高效率的方向發展，為滿足民眾日益多樣化的出行需求奠定了堅實基礎。

The Taipei City ebus system serves as a vital component of the urban public transportation infrastructure, having long carried the heavy burden of daily commuting and travel needs. Taipei City initiated the“Bus Real-Time Information System”in 2004. This system leverages onboard GPS equipment and a centralized data processing platform to provide estimated bus arrival times, thereby enhancing overall transportation efficiency and passenger satisfaction. The system has since evolved to integrate route planning, vehicle monitoring, driver work hour management, dispatch auditing, and smart bus stop monitoring, becoming an indispensable tool for bus operations and management. Currently, citizens can check estimated bus arrival times through multiple channels, including the Taipei eBus website, mobile inquiry systems, smart bus stop signs, and the“Fun Travel in Taipei”app. Among all access methods, smart bus stop signs are the most frequently used by the public. The adoption of solar-powered smart bus stop signs has significantly increased installation coverage, reaching 81%. The system has earned strong user approval, with public satisfaction exceeding 95%. As a critical pillar of modern urban transportation, Taipei City’s Bus Real- Time Information System, with its advanced technical framework and comprehensive feature integration, is steadily advancing urban mobility services toward greater intelligence, precision, and efficiency—laying a solid foundation for meeting the increasingly diverse travel needs of its citizens.