AI導入教育數位轉型的地方實踐：新北市AI教育局行政與教學之政策規劃

Local Implementation of AI in the Digital Transformation of Education: Policy Planning for Administration and Instruction by the New Taipei City AI Education Bureau

本研究旨在深入探討新北市2025年推動人工智慧（AI）技術於K-12教育行政管理與教師教學實務之應用現況、面臨的挑戰以及未來的策略規劃。隨著AI技術迅猛發展，全球教育體系逐漸將AI應用於教育行政管理、教師教學輔助及學生學習支援上。新北市政府作為臺灣地方政府之領先者，於2024年發布全國首部《AI科技教育白皮書》，明確規劃AI+教育轉型願景，涵蓋智慧校園建設、數據治理、個性化學習推動、教師專業發展與AI倫理治理等多個面向。
本研究首先透過文獻回顧，系統整理國際與國內有關AI於教育行政與教學領域應用之相關理論與實證研究成果。文獻分析顯示，AI技術在提高教育行政效率、支援精準決策、推動個性化學習與教師專業發展方面具有顯著優勢。然而，伴隨技術應用而生的資料隱私、安全管理、算法偏見以及倫理與道德問題亦逐漸浮現，成為教育界需審慎處理之重要議題。
研究繼而進行新北市現況分析，結果顯示新北市已初步完成智慧校園的基礎設施建置，推動雲端校務系統及數據分析平臺，並逐步導入智慧教學工具協助教師個性化教學。此外，新北市也透過跨縣市合作的教師專業發展中心，積極提升教師AI素養及應用能力。儘管如此，教師對於AI工具的接受度不一，資料使用的透明度與隱私保護機制尚需強化，如何有效降低教師對AI工具的排斥感，並建構完善的倫理治理機制，成為新北市下一階段推動AI教育的重要挑戰。
根據研究發現，本研究提出一套全面且具體的策略架構，包括：完善智慧校園基礎建設，強化數據治理與行政AI應用，加速個性化學習平臺推廣，全面提升教師的AI素養與專業發展，以及建立健全的AI倫理與安全監管機制。透過此一整合性策略架構，新北市能有效落實AI教育轉型，實現教育機會均等化，進一步提升教育品質與學習成效。

This study aims to explore the current state, challenges, and strategic planning for the application of artificial intelligence (AI) technology in educational administration and teaching practices within the K-12 education system in New Taipei City by 2025. With the rapid advancement of AI technologies, education systems globally are increasingly integrating AI into educational administration, teaching support, and student learning assistance. New Taipei City, a leading local government in Taiwan, published the nation’s first“AI Technology Education White Paper”in 2024, clearly outlining a vision for AI-driven educational transformation, covering areas such as smart campus construction, data governance, personalized learning promotion, teacher professional development, and AI ethical governance.
The study first conducts a systematic literature review of international and domestic theories and empirical research on the applications of AI in educational administration and teaching. The literature analysis reveals that AI technology significantly enhances educational administration efficiency, supports precise decision-making, promotes personalized learning, and facilitates teacher professional development. However, issues arising from technological applications such as data privacy, security management, algorithmic bias, and ethical and moral considerations have increasingly become critical challenges needing careful handling in the education sector.
Subsequent analysis of New Taipei City’s current status indicates preliminary success in establishing smart campus infrastructure, implementing cloud-based administrative systems, and gradually introducing intelligent teaching tools to assist personalized teaching. Furthermore, New Taipei City actively promotes teacher professional development and AI literacy through cross-city collaboration centers. Despite these advancements, there remain varying degrees of teacher acceptance of AI tools, as well as gaps in data transparency and privacy protection mechanisms. Reducing teacher resistance to AI tools and establishing a comprehensive ethical governance framework are identified as crucial next steps.
Based on these findings, the study proposes a comprehensive strategic framework including enhancing smart campus infrastructure, strengthening data governance and administrative AI applications, accelerating the adoption of personalized learning platforms, extensively improving teacher AI literacy and professional development, and establishing robust AI ethical and safety oversight mechanisms. Implementing this integrated strategic framework will enable New Taipei City to effectively achieve AI-driven educational transformation, ensure equal educational opportunities, and further enhance educational quality and learning outcomes.