警察機關疫情安全管理實踐之回顧與啟示

A Study on Police's Safety Management Practices During COVID-19

COVID-19肆虐全球近三年時間，本文針對警察人員透過回顧方式，瞭解在疫情大流行期間，組織單位的安全管理實踐能否維繫成員的職場公民行為，而其所知覺的染疫風險及對於工作的安全性是否有能力中介上述兩者的關係，都是我們想知道的。因此，我們整合社會交換理論和防護動機理論變數建立一個實證模型，試圖解答前述問題。透過SmartPLS統計軟體，我們分析229名警察同仁的有效數據發現，單位的防疫安全訓練與防疫安全參與等管理實務會對警察人員的公民行為產生正向影響。此外，染疫風險知覺與職場安全知覺兩者也會直接影響職場公民行為。討論這些實務證據足以提供一些文獻貢獻與實務意涵，並讓警政單位未來面臨類似大規模長時間的全球災難時，能有經驗與學術基礎可以妥善應對與因應。

Over three years of the global COVID-19 pandemic, this study aims to investigate whether organizational safety management practices can maintain the organizational citizenship behavior of polices during the pandemic. We also seek to understand whether the perceived risk associated with COVID-19 and perceived job security can mediate the relationship between these factors. Therefore, we integrate variables from social exchange theory and protection motivation theory to establish an empirical model to address those hypotheses. Through analysis using the SmartPLS statistical software, we found that among 229 valid data from polices, management practices such as safety training and employee involvement have a positive impact on the organizational citizenship behavior. Additionally, perceived risk associated with COVID-19 and perceived job security both directly influence organizational citizenship behavior. Discussing these empirical findings contributes to the literature and provides practical implications. It equips police agencies with experiences and academic foundations to effectively respond to similar large-scale, prolonged global disasters in the future.