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篇名
利害關係人對互動管理的瞭解與應用   全文下載 全文下載
並列篇名
Understanding and Application of Interaction Management among Stakeholders
作者 蕭元哲
英文摘要
While stakeholder relationship has traditionally considered an organization’s interactions with stakeholders in terms of independent and dyadic relationships, recent scholarship has pointed to the fact that organizations exist within a complex network of intertwining relationships. This paper adopted the concept of“fit”for understanding the stakeholder’s effects upon the organization of competing, complementary and cooperative stakeholder interactions. Three forms of fit are used to understand stakeholder multiplicity based upon the direction, strength, and synergies of the interacting claims. Additionally, the stakeholder identification and salience of Mitchell, Agle, and Wood (1997) provides a relevant and significant explanation of the nature and effects of stakeholder interaction. Three stakeholder groups (governments, citizens and employees) and the stakeholder issue of concern for the natural environment illustrate a hierarchy of the multiplicity strength of influence of these three stakeholder groups.
起訖頁 145-158
關鍵詞 利害關係人網絡利害關係人多元屬性利害關係人特性策略性契合stakeholder networksstakeholder multiplicitystakeholder saliencestrategic fit
刊名 文官制度  
期數 200912 (1:特刊期)
出版單位 考試院
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