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篇名
運用品管手法提升藥庫盤點日作業效率
並列篇名
Using Quality Control Techniques to Improve the Efficiency of Pharmacy Inventory Operations
作者 朱光旭李可薇潘慧聲李玲儀張秀美黃微瑄
英文摘要
Purpose:Drug inventory needs to ensure that the accounting materials are correct and quantitatively ordered in a timely manner through drug inventory, and provide patients with immediate medication treatment. The hospital's manual paper-based inventory process is cumbersome and time-consuming. This project aims to enhance operational efficiency through quality control and lean techniques.
Methods:The process procedure analysis combined with the concept of the quality control method PDCA was used to analyze and improve the reasons for the drug depot's daily operation time exceeding the working hours. Five major policies were formulated for improvement: simplification of routine business division of labor, advance announcement of human resource flexibility, implementation of an intelligent inventory system, improvement of drug inventory accuracy, and humanization of environmental inventory.
Results:After the improvement, the operation time of the drug library inventory was reduced from 9.4 hours to 3.2 hours, achieving a progress rate of 66.0% and a target compliance rate of 110.7%. The number of errors in the drug count was reduced from 65 to 0.
Conclusion:Through the introduction of intelligent automation equipment and implementing collaborative improvements, the efficiency of daily operations in the drug depot inventory can be greatly improved.
起訖頁 77-94
關鍵詞 藥庫盤點流程程序分析智能自動化Drug InventoryProcess AnalysisIntelligent Automation
刊名 醫療品質  
期數 202404 (12:2期)
出版單位 臺灣醫療品質協會(原:中華民國醫療品質協會)
該期刊-上一篇 建構電子病歷結構化報告之初步實踐──以中部某醫學中心為例
 

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