| 英文摘要 |
On January 11, 1994, Taiwan's Consumer Protection Law (CPL) was promulgated and put into effect, to serve as the basic law for protecting consumer safety and interests. In compliance with the WTO's national treatment principle, consumer safety is interactive with industrial development and affects the development of the economy in Taiwan.
Based on the provisions for health and safety protection in the first subchapter of the CPL's Chapter II on consumer rights and interests, this study review of relevant domestic laws and regulations on consumer safety and the results of their implementation, investigates the recall strategies and approaches for protecting consumer safety in USA and EU and their impact on related aspects of consumers' social welfare and the industrial economy in Taiwan.
In order to enhance Taiwan's consumer protection laws and their enforcement mechanisms, this study suggests that the competent authorities set up a single window for consumer complaints and an integrated consumer safety incident reporting system first, based on the models adopted in USA and EU. The next step is to extensively establish rational and effective standard inspection procedures and traceability systems. Finally, the mid- to long-term goals are to help Taiwan's firms develop consumer safety oriented new products with high added value, and to build a complete consumer safety environment and mechanisms that incorporate government agencies, private consumer protection groups, consumers and businesses, so as to promote the upgrading and development of Taiwan's industry and protect the welfare and rights of consumers in Taiwan. |
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