論歐盟數位內容契約和數位服務契約指令

An Analysis of the EU Digital Content and Digital Services Directive

對於二十一世紀的消費者而言，數位內容和數位服務的使用已成為日常生活中不可或缺的一部分。隨著科技的發展，不僅消費者權益保護法，傳統的契約法也面臨著數位時代的新挑戰。2019年5月20日，歐盟通過了有關數位內容和數位服務供應契約的指令（以下簡稱數位內容指令）。數位內容指令旨在提高消費者保護的水準，並為歐盟提供一個公平競爭的內部市場，對其內容的理解，將有助於建構符合數位時代需求的現代法制。本文的主要目的是藉由數位內容指令之分析，檢視其是否可做為我國法之補充，甚或是相關修法之參考。首先將簡要概述數位內容指令之背景，其次就指令之重要規定為探討，進而檢視我國有數位內容或服務契約之規範現況並提出相關之建議。最後基於上述分析，提出本文之結論，期待能引起後續更多深入之討論。

For consumers in the 21st century, digital content and services have become indispensable in their daily lives. With the development of technology, consumer protection law and conventional contract law are facing new challenges in the digital age. On 20 May 2019, the EU legislature adopted the directive on certain aspects concerning contracts for the supply of digital content and digital services (hereinafter the Digital Content Directive). With the transposition of the Digital Content Directive in member states, it can be said with certainty that the new directive will significantly change the landscape of the EU contract law and consumer law as well. Therefore, understanding its content will help construct a modern contract law to meet the needs of the digital age. As the name suggests, the Digital Content Directive lays down common rules concerning contracts between traders and consumers to supply digital content and services. By setting up rules on the conformity standards of digital content and services and providing remedies for nonconformity, the goal of the Digital Content Directive is to enhance the level of consumer protection in the online world and provide a level playing field in the EU's internal market. This paper aims to analyze the content of the Digital Content Directive and examine whether it could be used as a supplement or even as a reference for the relevant legal amendments in Taiwan. Accordingly, a brief overview of the background of the Digital Content Directive will be outlined. Following this general overview, a prima facie evaluation of the directive's content will be discussed. Thirdly, the status quo of the digital content and digital services contracts in Taiwan will be examined, and suggestions for the possible amendments of laws will be proposed. Finally, a conclusion based on the above analysis will be put forward to urge more and deeper exploration of this topic.