新冠肺炎下的部落社區長照站：影響衝擊與回應

Tribal Community-based Long-Term Care Center under COVID-19: Impact and Response

社區式長照是國家社會福利發展方針，這兩年因為受到疫情影響，在各部落社區長照站也產生了服務上的變化。部落社區長照評鑑評分表中，社工專業有三大指標及十項細則，為本研究主要項目。研究採用內容分析法及焦點座談法，研究期間採設定在2020～2021年評鑑甲等以上服務站。研究結果顯示：疫情下能夠達到服務指標，關鍵在人員反應出應變的能力。社區式部落長照站的生活已取代長者日常生活模式為社區防疫守護站、因疫情所迫開發多元「數位課程」。並建議可導入部份工時制，補充各站臨時人力，在鄰近部落間作資訊的互通與共享，也要增加照顧服務人員的教學技巧、課程設計能力，與教材開發的相關教育訓練。

Community-based long-term care is the national social welfare development policy. Due to the impact of the epidemic in the past two years, each tribal community-based long-term care center has also undergone service changes. In the evaluation score table, the social work profession has three major indicators, which are the main projects of this research. The research adopts the content analysis and focus discussion method. During the research period, the service centers rated A and above in 2020-2021 will be collected. Results: Under the epidemic, the key to achieving service indicators is staff resilience. The life of the service center has replaced the daily life mode of the elderly. A variety of ＂digital courses＂ have been developed. Also recommended: part of the working hour system can be imported, supplementary temporary staff at each center, exchanges and sharing information among neighboring tribes. Caregivers should also increase educational training in teaching skills.