澎湖縣菊島盃全國青少年硬式棒球錦標賽運動志工心理契約、組織承諾、組織信任之研究

The Study on Psychological Contract, Organizational Trust and Organizational Commitment of Sports Volunteers in Penghu Judao Cup National Youth Hard Baseball Championship

本研究目的在探討澎湖縣菊島杯全國青少年硬式棒球錦標賽運動志工在心理契約、組織信任與組織承諾之關係。研究應用問卷調查法於2021年10月21-30日于中華醫事科技大學，針對曾參與過澎湖縣菊島杯全國青少年硬式棒球錦標賽運動志工進行研究問卷施測，共計施測300份，扣除填答不完整問卷29份，有效問卷271份，有效問卷率90.33%。樣本資料以SPSS進行次數分配分析性別、運動代表隊經驗與學制，應用Amos分析澎湖縣菊島杯全國青少年硬式棒球錦標賽運動志工心理契約、組織承諾、組織信任模型收斂效度、區別效度、配適度與路徑分析。研究模式經過結構方程模式分析後具有良好收斂效度、區別效度與模型配適度。參與澎湖縣菊島杯全國青少年硬式棒球錦標賽運動志工之心理契約對組織承諾非標準化迴歸係數0.325（C.R.=4.091 >1.96）達顯著影響；組織信任對組織承諾非標準化迴歸係0.631（C.R.=6.698 >1.96）達顯著影響；心理契約組織信任非標準化迴歸係數0.633（C.R.=10.077 >1.96）達顯著影響，研究假設均成立。依據研究結果提出對於青少年硬式棒球錦標賽運動志工管理實務建議，希冀可提供運動志工管理單位及後續相關研究作為參考。

The purpose of this study was to explore the relationship among psychological contract, organizational trust and organizational commitment of sports volunteers in Penghu Judao Cup National Youth Hard Baseball Championship. A total of 300 volunteers who had participated in Penghu Judao Cup National Youth Hard Baseball Championship were surveyed in Chung Hwa University of Medical Technology from October 21 to 30, 2021. Among 300 questionnaires, 29 incomplete questionnaires were excluded and 271 questionnaires were complete, with an effective questionnaire rate of 90.33%. SPSS was used to analyze gender, sports team experience and schooling system. Amos was used to analyze the model convergence validity, discriminant validity, fitness and path analysis of psychological contract, organizational commitment, organizational trust of the sports volunteers in Penghu Judao Cup National Youth Hard Baseball Championship. The research model had good convergence validity, discriminant validity and model fitness after structural equation model analysis. The psychological contract had a significant influence on the non-standardized regression coefficient of organizational commitment of 0.325(C.R.=4.091 >1.96). The organizational trust had a significant influence on the non-standardized regression coefficient of organizational commitment of 0.631(C.R.=6.698 >1.96). The psychological contract had a significant influence on the non-standardized regression coefficient of organizational trust of 0.633(C.R.=10.077 >1.96), The research hypotheses supported. Based on the results of the study, some practical suggestions for the management of sports volunteers in the youth hard baseball championships were put forward, which was expected to provide reference for the management units of sports volunteers and the subsequent research.