建構保護性社會工作實務督導指標之初探研究

A Preliminary Study on the Construction of Practice Supervision Standards in Protective Social Work

保護性社會工作在專業發展上，實務督導議題較少被研究。本研究邀集保護性社會工作人員、保護性社會工作督導與學者專家，探討與發展本土的「實務督導指標」及其操作性方式。研究者邀集20位公私部門保護性社會工作人員及督導者參與2次焦點團體。以主題式質化資料分析後，初步擬定「實務督導指標」之草案。後續再邀請10名學者專家舉行兩次德菲法問卷調查，最終確立「實務督導指標」。其後，再邀請10名保護性資深社工與督導，探討指標的具體操作內容。本研究價值在於研擬出屬於本土的「實務督導指標」，包含四大主題「實務知能／技巧」、「專業督導關係」、「責信」與「倫理」構面，以及產出實務督導指標之可操作內容。研究結果可做為保護性社會工作督導制度在實務面及政策面之參考。然而受限於研究量體限制，實務指標恐有未盡之處，未來研究可擴大邀訪公私部門之保護性社會工作人員及督導者參與研究，亦可進行探究此實務督導指標之實踐成效或挑戰。

Over the past few decades, a trend of relying on the external supervision provided in protective social work has been observed. Professional supervision is often sourced externally through a private arrangement or contracted out by agencies or individual practitioners of supervision. However, research investigating the quality and efficiency of professional supervision within agencies is rare. This study examined the practice standards for protective social work supervisors. In the first stage, 20 experienced social workers and supervisors of protective social work were invited to participate this study. Two focus groups were created, and all participants in the study followed the practice standards of professional supervision. In the second stage, two stages of Delphi surveys were completed by 10 experts in protective social work. Finally, the 10 senior experienced social workers and supervisors of protective social work presented the practice standards and practical duties of protective social work supervision. As a significant site of practice, critically informed practice standards have the potential to emerge as a site for modeling social change strategies associated with the tradition of critical supervision. Future research is recommended to include participants from protective agencies or even evaluate the effectiveness of practice standards or challenges in their implementation.