護理人員接受「社區健康志願服務訓練」成效評值

The Effectiveness Evaluation for Nursing Personnel that Receive the 'Community Health Volunteering Services Training'

本篇係類實驗法設計評價性研究，主要目的是比較實驗組經訓練後與控制組在認知之改變是否有差異，同時瞭解實驗組對訓練課程的滿意度及受訓前後對做志工之意向是否有改變。本研究共有45位護理人員參予訓練，列為實驗組，並選取年齡、年資、職務、教育程度背景相似，未參加訓練的護理人員46位為控制組，實驗組於訓練前後給予「認知問卷」並詢問其對做志工的意向，且於訓練後詢問其對訓練的滿意度，而控制組亦於訓練前後相近時間給予「認知問卷」測驗。結果實驗組與控制組之基本屬性經Mann-Whitney U test及χ2 test比較後，並無顯著差異。實驗組對社區健康服務認知之前後測得分，經paired t test比較可知，有顯著差異（滿分=35，平均得分前測=18.4，後測=26，p<.01），控制組認知得分前後測，則並無顯著差異。實驗組與控制組對社區健康服務認知前測之得分，經t test比較可知，並無顯著差異，而兩組後測認知得分比較，則有顯著差異（其後測平均得分，實驗組=26，控制組=18.48，p<.01），由後測平均得分實驗組顯著高於控制組，可知護理人員接受社區健康服務訓練，確實可提升其對社區健康服務的認知。實驗組經訓練後，對持續做專業志工的意向，經Bowker’s test of symmetry比較後，與訓練前並無顯著差異。實驗組對「社區健康志願服務訓練」之滿意度平均分數介於3.93至5之間(介於滿意及非常滿意之間)，且沒有人表示不滿意的。

This research is an evaluation-based quasi-experimental study. The objective of this researchwas to compare the difference in knowledge level between the experimental and the control groupsafter the experimental group had received the training program. The satisfaction with the trainingprogram and the willingness to participate in volunteering services of the experimental groupbefore and after the experimental group had received the training were also investigated. 45 nursesin total joined the training program and they were placed in the experimental group, and 46 nursesin the control group were selected from similar backgrounds, but they did not receive the trainingprogram. Subjects in the experimental group filled the 'Questionnaire of Recognition' and showedtheir willingness to participate in volunteering services before and after the training, and theirsatisfaction with the training was included in the evaluation as well. The subjects in the controlgroup also filled the questionnaire at the time before and after the training. The Mann-Whitney Uand χ2 test results showed no significant differences in the basic attributes between the experimentaland control groups. The total scores measured by paired t test prior and after the training for theexperimental group showed significant difference (full score=35, average score 18.4 prior to thetraining, and 26 after the training, p< .01), but the results showed no significant difference for thecontrol group. The scores that were analyzed by t test between these two groups prior to thetraining were not significantly different. However, the scores did show significant difference afterthe training (average score 26 for experiment group and 18.48 for control group, p< .01), and thisrevealed that the training can enhance the recognition for Community Health Volunteering Services.The willingness of the experimental group to continue participating in volunteering services,measured by Bowker's test of symmetry, showed no significant difference prior to and after thetraining. The degree of satisfaction for the 'Community Health Volunteering Services Training' isaveraged between 3.93 – 5 (satisfactory – very satisfactory).