多媒體病房簡介之專案計劃

The Strategy of Efficiency Improvement for Multimedia Ward Orientation

病房簡介是新進護理人員或護生認識單位的第一印象，傳統病房簡介方式大多由護理長於巡房過程中口述講解，如此費時費力，也降低了學習者之意願，本專案評估傳統病房簡介出現的缺失，針對問題配合矩陣分析，採用多媒體製作病房簡報，整個過程包括1.規劃完整的病房簡介內容；2.規劃病房簡介內容呈現方式；3.建立病房簡介評值方式。結果發現：1.應用多媒體病房簡介平均縮短約一小時，全年減少85小時；2.新進人員及護生對多媒體病房簡介的滿意度達90％以上。期望以此方式富創意、具吸引力之病房簡介，能增加具體印象，可幫助新進人員學習，使其職前訓練更為完善。

Ward orientation is the first step for new staffer student nurses as they are to introduced hospitals. The traditional way is to have it given by the head nurse via oral explanation on ward patrol. It is not only time consuming, but also decreases the willingness of learning. This project is dedicated to the evaluation of the drawbacks of traditional ward orientation and focuses on the problems by matrix analysis. The whole procedure of doing ward orientation by use of the multimedia technology includes: 1.Design the complete materials required for ward orientation; 2. Plan the standard of presented materials; 3.Build an evaluation and measuring model. The evaluation result showed that an average of I hour was saved per ward orientation; the overall time to be saved would be 85 hours yearly for ward orientation. Additionally, the new staff and student nurses are more than 90% satisfied with the ward orientation presented via multimedia. It is an innovative and attractive way to improve learning effect. The author hope that this report may be a helpful reference for on job training to all the clinical staff.