求職者觀點下的臺灣家族企業組織形態

Family-Business as an Organizational Form: Taiwanese Job Seekers’ Perspectives

從組織形態理論出發，本研究試圖瞭解臺灣求職者對家族企業此一組織形態所抱持的預設期望，並由此整理發展出得以辨識與區別家族企業與非家族企業的組織形態特徵屬性。透過Zaltman的隱喻萃取技術，本研究探索求職者難以言說的預設期望，發展出求職者在六個關係屬性的分析結果，包括組織與工作者未來連動關係、控制關係、人際信賴關係、合作關係、工作回報，以及工作意義等。透過比對家族企業與非家族企業的研究結果，本研究提出以關係責任與關係自主區分求職者對於家族企業與非家族企業在組織形態上的預設特徵屬性。研究的結果有助於我們理解臺灣家族企業在求才市場上所面臨的社會認知環境，以及展現其豐富的在地本土文化意涵。

Extant research suggests that organizational form functions as a collective organizational identity and is often defined by certain default expectations held by external audiences. In this study, we adopt Zaltman’s metaphor elicitation technique (ZMET) to explore job seekers’ hard-to-articulated default expectations for an important yet understudied organizational form in Taiwan – family business. Our findings suggest that Taiwanese job seekers adopt a relational lens in understanding the organizational form of family business. We identify a total of six relational attributes that define and distinguish family from non-family business. Based on those relational attributes, we identify two organizing concepts to explain the organizational forms of family and non-family business in the eyes of the job seekers: relational obligation and relational autonomy. Our findings contribute to the extant literatures by explicating the rich socio-cognitive and ingenious-cultural meanings of family business in contemporary Taiwan labor markets.