教保服務人員工作壓力與教學表現因素結構及其影響研究

The Factorial Structure of Preschool Educators' Job Stress, Teaching Performance and Its Impact Study

目的：本研究旨在探討教保服務人員工作壓力對其教學表現的影響，並分析工作壓力與教學表現的因素結構，進而比較各變項因素之間的差異。研究方法：本研究以自編問卷進行調查，並抽取1,171名教保服務人員進行實徵資料的蒐集，共計有效回收703份問卷。資料分析包括信、效度考驗、變異數分析、t檢定、驗證性因素分析及徑路分析等。研究結果：經分析結果顯示：教保服務人員工作壓力因子包含工作負荷、人際支持與工作報酬；教學表現因子包括教學計畫、教學執行、評量與省思，而工作壓力和教學表現的整體結構尚可接受；徑路分析結果顯示：教保服務人員工作壓力和教學表現有顯著關聯；另不同的學歷、教學年資、擔任職務、及任職幼兒園屬性的教保服務人員，在工作壓力與教學表現上存有差異。研究結論：依據研究結果，本研究結論包括（1）教保服務人員工作壓力與教學表現為二階層三因素結構；（2）人際支持是影響工作壓力最大的因素、教學執行是影響教學表現最大的因素；（3）教保服務人員工作壓力會影響教學表現；（4）不同背景的受訪者在工作壓力與教學表現上有所不同。

Purpose: The main purpose of this study is to explore the factorial structure of job stress and teaching performance of preschool educators and to analyze the correlation between these variables. Method: This study conducted a survey of 1,171 preschool educators using selfedited questionnaires, of which subjects returned 703 questionnaires with valid responses. To analyze the statistics, reliability and validity of our findings, the study employed One-Way ANOVA, t-test, structural equation modeling, and path analysis. Result: According to factor analysis, job stress includes the three factors of job demand, interpersonal support and job reward. Teaching performance includes teaching plans, teaching execution and evaluation and reflection. Job stress and teaching performance are perceived well as a whole. Path analyses show that job stress significantly influences teaching performance. Differences in job stress and teaching performance exist between subjects with differing academic degrees, teaching experience, positions, and whether the subject works at public or private preschools. Conclusion: The study revealed that (1) a two–level, three-factor model exists in terms of job stress and teaching performance; (2) interpersonal support is the biggest factor that affects job stress, while teaching execution is the biggest factor that affects teaching performance; (3) job stress influences the teaching performance of educators; and (4) subjects with different backgrounds exhibit differences in terms of job stress and teaching performance.