團隊結構特徵及社會特質與團隊產出之關係：團隊信任和團隊凝聚力之角色   全文下載

Team Structural Characteristics, Social Traits, and Team Outcomes: The Roles of Team Trust and Team Cohesion

本研究探討團隊結構特徵（任務相依性）及社會特質（心理相似性）與團隊產出（團隊績效、團隊滿意度）的關係，以及團隊信任和團隊凝聚力在此間的角色。以來自於47個工作團隊（合計168位成員）的分析結果顯示，任務相依性和心理相似性皆對團隊產出有正向影響，且團隊信任中介了團隊社會特質與團隊產出間之關係。再者，團隊凝聚力在任務相依性和團隊信任間扮演了調節角色。亦即，團隊凝聚力愈強，任務相依性和團隊信任的正向關係愈強。但相對地，低凝聚力團隊之任務相依性與團隊信任的關係則不明顯。最後，本研究根據研究發現討論其理論與實務意涵。

This study examined the influences of team structural characteristics (i.e., task interdependence) and social traits (psychological similarity) on team outcomes (team performance and team satisfaction), incorporating the mediating role of team trust as well as the moderating role of team cohesion. Results from 47 work teams (168 employees) indicated that both task interdependence and psychological similarity positively affected team outcomes, while team trust mediated their relationships. Results also indicated that the relationship between task interdependence and team trust was moderated by team cohesion, such that task interdependence was strongly related to team trust when team cohesion was high. Based on these findings, theoretical and practical implications are discussed.