| 英文摘要 |
Six Sigma is considered by many to be the most important advancement in quality management and process improvement in the last two decades. Six Sigma has been adopted by many organizations in a wide variety of industries, and has continued to deliver positive results. Despite the importance and popularity of Six Sigma programs, Six Sigma research is lacking, with many important issues not carefully examined. The authors first conducted a nearly exhaustive search of the Six Sigma academic and practitioner literature in light of management theory and their understanding of Six Sigma in practice. This research plans to discover the related factors and provide propositions for future study. |